Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. We do this by providing a broad range of healthcare services, support and advice to people throughout their lives. At Bupa, we have no shareholders. Our priority is our customers and you.
We believe that our healthcare should be accessible to all – for now and in the future. We do this by reinvesting our profits into better healthcare and letting our people have the freedom and support to have a purpose-driven career, whatever path they choose.
We directly employ around 84,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Turkey, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India. Health insurance accounts for the majority our business with 17.9 million customers and contributes to 72% of revenue. In some markets, such as the U.K, we also operate clinics, dental centres, hospitals, and care homes and villages.
Our strategic framework guides how and what we do as a business. It has four core pillars: Customers, Growth, Transformation and Sustainability.
We believe that the growth and performance of our leaders and our people is the single biggest pathway to fulfilling our purpose (longer, healthier, happier lives and making a better world) and delivering Bupa’s strategic priorities. We are looking for individuals who are capable of delivering extraordinary business outcomes.
Our ambition is to be the world’s most customer-centric healthcare company. We’re committed to excellent customer experiences, through great service and value, frictionless access and quality healthcare. We believe we can only do this if our people love working at Bupa and are supported to deliver for customers.